Experience in ServiceNow Incident and Task Management Proficient communication and facilitation skills with the ability...
gates. Integrate ITSM and telemetry: define patterns for ServiceNow integration (incident/change automation, CMDB... of ServiceNow ITSM and integration patterns for automation and CMDB enrichment. Proficiency in scripting (PowerShell, Python...
and updated cybersecurity controls. Respond to technical tickets in ServiceNow, providing troubleshooting guidance and remediation.... Experience with ticketing platforms, preferably ServiceNow. Excellent written and verbal communication skills in English...
and independence requirements. What you’ll be doing: Responding to ServiceNow tickets with troubleshooting guidance..., and operations phases. Key skills: Cybersecurity knoewledge and awareness Experience using ticketing systems (ServiceNow...
with business continuity and resilience management tools (e.g., Fusion Risk Management, Archer, ServiceNow). Strong analytical...
to resolve issues, document flows and SOPs (in Confluence or similar), manage incidents (Jira/ServiceNow), and help business... debugging. Use of incident/ticketing tools like Jira or ServiceNow, and documentation in Confluence or similar. Bonus...
: Use ServiceNow/Jira for data intake and issue tracking. Document analyses and assumptions thoroughly (Confluence...
. â— Strong technical skills in C# or VB.NET, SQL, REST APIs, and version control (Git). â— Familiarity with Jira, ServiceNow...
# or VB.NET, SQL, REST APIs, and version control (Git). â— Familiarity with Jira, ServiceNow, or other ticketing platforms...
Provide quick investigation and resolution to assigned customer incident from ServiceNow. Follow standard customer incident...