such as ServiceNow. - Develop and maintain comprehensive operational documentation, runbooks, and compliance evidence, ensuring clarity..., ForgeRock Scripting & Automation: PowerShell, Python, Ruby, REST APIs Support & Management Platforms: ServiceNow, Jira, Git...
and requests escalated from the Global Service Desk in ServiceNow regarding policy exceptions to the firm's compliance mandates...
related to IAM/PAM services, adhering to ITIL best practices and utilizing service management platforms such as ServiceNow..., ForgeRock Scripting & Automation: PowerShell, Python, Ruby, REST APIs Support & Management Platforms: ServiceNow, Jira, Git...
related to IAM/PAM services, adhering to ITIL best practices and utilizing service management platforms such as ServiceNow..., ForgeRock Scripting & Automation: PowerShell, Python, Ruby, REST APIs Support & Management Platforms: ServiceNow, Jira, Git...
. Experience with resilience management tools like Fusion, Archer, ServiceNow. Possessing cloud infrastructure knowledge...
security, Citrix, ServiceNow - Demonstrated knowledge of Software Development Lifecycle (SDLC) - Minimum of 5 years..., and ServiceNow is preferred Your Skills: - Strong customer service orientation and skilled at setting and managing customer...
and requests escalated from the Global Service Desk in ServiceNow regarding policy exceptions to the firm's compliance mandates...
, REST APIs, and version control (Git). â— Familiarity with Jira, ServiceNow, or other ticketing platforms...
) and common business applications (Microsoft Office Suite). - Experience with ITSM tools (e.g., ServiceNow, Remedy) and remote....: ServiceNow, Remedy) e suporte remoto. - Excelentes habilidades de comunicação e capacidade de explicar conceitos técnicos...
, ServiceNow Demonstrated knowledge of Software Development Lifecycle (SDLC) Minimum of 5 years of experience working for in IT... consulting firm managing external client projects Working knowledge of MS Project, JIRA, and ServiceNow is preferred...