Skills - Working knowledge of ServiceNow or similar ITSM platforms, including Change, Problem, and Incident Management...
Skills - Working knowledge of ServiceNow or similar ITSM platforms, including Change, Problem, and Incident Management...
, ServiceNow Demonstrated knowledge of Software Development Lifecycle (SDLC) Minimum of 5 years of experience working for in IT... consulting firm managing external client projects Working knowledge of MS Project, JIRA, and ServiceNow is preferred...
by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker...
(Excel intermediate level required). - Experience with Service Desk tools (e.g., ServiceNow, Avaya CMS Supervisor, NICE...
required). \ Experience with Service Desk tools (e.g., ServiceNow, Avaya CMS Supervisor, NICE). These Will Help You Stand Out...
users or accounts. - Work with IT Service Management platforms (especially ServiceNow) to manage change management... management processes in ServiceNow. - Familiarity with Jira, ticketing systems, and project workflow tools. - Proficiency...
by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker...
required). \ - Experience with Service Desk tools (e.g., ServiceNow, Avaya CMS Supervisor, NICE). These Will Help You Stand Out...
with ServiceNow ticketing tool and SLA targetsExperience with Change Management, Knowledge Management, and Problem Management...