**ABOUT AVAYA**: Businesses are built by the experiences they provide, and every day, millions of those experiences... are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions...
, audio setup, Avaya). - Microsoft O365 (AD, Azure, Exchange, SharePoint, etc). - Help desk, providing support to equipment...
of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - AWS Cloud Practitioner Certification - AWS Developer Associate Certification...
, audio, Avaya). - Proficiency in Microsoft O365, including Active Directory, Azure, Exchange, SharePoint, and related...
: - Demonstrated experience in vendor management - Knowledge of Avaya and Cisco CUCM is a plus...
practices is a plus. **Preferred Tools & Systems**: - Guidewire, Claimonix, CFX, Avaya, Microsoft Office Suite....
- Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce...
with scheduling software (such as Genesys Cloud WFM) and ACD reporting systems (such as Avaya CMS Supervisor, Genesys Administer...
(Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce Management solutions - Experience working with outbound...
of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce Management solutions - Experience working...