Manager Work Force Management WFM
in Aspect eWFM & RTA tools, AVAYA CMS or any WFM tool. § Keen to detail. § Result Oriented. Work Model Work From Office...
in Aspect eWFM & RTA tools, AVAYA CMS or any WFM tool. § Keen to detail. § Result Oriented. Work Model Work From Office...
and take initiative. § Proficient in MS Excel, MS Access is an advantage. § Proficient in Aspect eWFM & RTA tools, AVAYA CMS or any WFM...
. § Proficient in Aspect eWFM & RTA tools, AVAYA CMS or any WFM tool. § Keen to detail. § Result Oriented. Work Model - Work...
independently and take initiative. Proficient in MS Excel, MS Access is an advantage. Proficient in Aspect eWFM RTA tools, AVAYA...
de herramientas ACD / Omnicanal (Genesys, Avaya, Five9, Talkdesk u otras) Excel intermedio/avanzado (deseable) Power BI o SQL...
de herramientas ACD / Omnicanal (Genesys, Avaya, Five9, Talkdesk u otras) Excel intermedio/avanzado (deseable) Power BI o SQL...
. en CONTACT CENTER Conocimiento en: Indicadores de contact center. Herramientas ACD / omnicanal (Genesys, Avaya, Five9...
Genesys, Avaya, Five9, Talkdesk u otras Excel intermedioavanzado deseable Power BI o SQL suman puntos, pero no son...
. en CONTACT CENTER Conocimiento en Indicadores de contact center. Herramientas ACD omnicanal Genesys, Avaya, Five9, Talkdesk...
-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call...