infrastructure to ensure reliability, security, and high performance Manage Cisco networking devices including switches, routers... Diagnose and resolve network issues across routing, switching, and wireless systems using appropriate diagnostic tools...
infrastructure to ensure reliability, security, and high performance Manage Cisco networking devices including switches, routers... Diagnose and resolve network issues across routing, switching, and wireless systems using appropriate diagnostic tools...
and or changes. Deep understanding of all aspects of administering and maintaining corporate networking and systems infrastructure... Demonstrated proficiency with IPSEC VPN technology from multiple vendors, experience with Cisco ISRs and DMVPN a plus Demonstrated...
to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications systems... of B2+ level proficiency in both languages being a requirement). Certifications (Nice to have): CISCO CCNA ITIL...
systems. Provide highest level of technical consultancy to ensure problem resolution is achieved in the shortest... in vendor management Knowledge of Avaya and Cisco CUCM is a plus Additional Information: All your information will be kept...
/Mentoring other Advanced Support engineers. Initiate and performing changes on production systems and proactively escalate... years’ of experience in Technical Customer Support serving global customers. Telephony/CTI background (Avaya, Cisco...
English Desirable: Windows Operating Systems Desktop Troubleshooting DNS, DHCP General software installation... and troubleshooting, DMS setup and troubleshooting, printers and print servers, fax, VPN, Cisco, Networking, Wireless, Remote Monitoring...
for dedicated customers (Weekly conference calls) Resolve Customer Service Request within SLA Work with ERP Systems (SAP, CRM... with Cisco switches and routers (Commands, configuration, routing protocols) – Advantage Be familiar with virtualized...