We’re looking for detail-oriented Compliance Associates to join our extended BPO team. In this role, you’ll be on the front lines of the compliance program, reviewing transaction monitoring alerts, supporting investigations, and helping ens...
A leading BPO provider is seeking detail-oriented Compliance Associates for an on-site position in Bogota, Colombia. The role involves reviewing transaction monitoring alerts and investigating suspicious activities. Idóneo candidates will h...
across CX systems. The adecuado candidate has a strong technical foundation, proven experience implementing Zendesk... implementation, CRM architecture, or CX systems engineering. - Bachelor’s degree in Computer Science, Information Systems...
Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to join the Workforce Management team. The RTA...
Position Summary: Horatio is seeking a highly energetic and self-motivated Quality Assurance Specialist. The...
across CX systems. The ideal candidate has a strong technical foundation, proven experience implementing Zendesk for complex..., or CX systems engineering. Bachelor’s degree in Computer Science, Information Systems, or a related field. On-site role...
Position Summary: The ideal candidate must have previous hands-on experience with process improvement and project management, advanced English, experience managing multiple channels, including chats, emails, tickets and phone calls, and m...
Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to join the Workforce Management team. The...
Position Summary We are seeking an IT Helpdesk Specialist who is highly proactive and service-oriented. In this high-visibility role, you will serve as the first line of defense for our employees, ensuring their hardware and software oper...
We are seeking a proactive and adaptable Customer Service Representative to join our growing team. In this role, you'll provide exceptional support across multiple communication channels—including phone, chat, and email—while assisting user...