Position Summary We are seeking an IT Helpdesk Specialist who is highly proactive and service-oriented. In this high-visibility role, you will serve as the first line of defense for our employees, ensuring their hardware and software operat...
Position Summary The ideal candidate must have previous hands‑on experience with process improvement and project management, advanced English, experience managing multiple channels, including chats, emails, tickets and phone calls, and mus...
Position Summary As a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid‑sized... and partner with internal teams to implement improvements. Champion the client voice across Horatio, ensuring product and service...
across CX systems. The idóneo candidate has a strong technical foundation, proven experience implementing Zendesk for complex...
We are looking for Automotive Technical Advisors to give technical support and troubleshoot complex issues to European cars. This role requires a deep understanding of automotive systems, excellent communication skills, and an advanced Engl...
Position Summary: Horatio is seeking a highly energetic and self-motivated Quality Assurance Specialist. The...
across CX systems. The ideal candidate has a strong technical foundation, proven experience implementing Zendesk for complex..., or CX systems engineering. Bachelor’s degree in Computer Science, Information Systems, or a related field. On-site role...
Position Summary: The ideal candidate must have previous hands-on experience with process improvement and project management, advanced English, experience managing multiple channels, including chats, emails, tickets and phone calls, and m...
Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to join the Workforce Management team. The...
Position Summary We are seeking an IT Helpdesk Specialist who is highly proactive and service-oriented. In this high-visibility role, you will serve as the first line of defense for our employees, ensuring their hardware and software oper...