Position Summary: To apply for a Team Lead position, you should have at least 3 years of experience as a Supervisor, Team Lead, or equivalent within the BPO industry. We are seeking an individual with hands-on experience in process improv...
Horatio is looking for a Zendesk Implementor in Bogotá, Colombia, to lead the design and deployment of Zendesk...
Position Summary: We are seeking a Zendesk Implementor to lead the end-to-end design, configuration, and deployment of Zendesk environments for our clients. This role goes beyond administrative support — it requires a technically skilled pr...
We're seeking a Compliance Specialist to join our operations team as a core member and key leader in our compliance efforts. In this role, you'll report directly to the Chief Compliance Officer and be instrumental in managing and refining o...
¿Qué harás en este rol? Tu principal responsabilidad será evaluar y auditar las interacciones de atención al cliente (Customer Support) para garantizar que sean precisas, completas y que cumplan estrictamente con las pautas y procedimient...
Además, el perfil requiere un sólido dominio en tareas de Back Office y Data Entry (ingreso de datos), asà como manejo de sistemas CRM, tecnologÃas de servicio al cliente y plataformas de telefonÃa en la nube (cloud-hosted telephony). Req...
We're seeking a Compliance Specialist to join our operations team as a core member and key leader in our compliance efforts. In this role, you'll report directly to the Chief Compliance Officer and be instrumental in managing and refining o...
We are seeking a Junior Interactive Designer with a strong interest and skills in animation, motion graphics, and interactive digital advertising. This is not a UX/UI product design role. You’ll work on dynamic, animated mobile ad experienc...
Position Summary: Horatio is seeking an experienced Operations Manager to lead one of our dedicated healthcare teams...
Position Summary: Horatio is seeking an enthusiastic and results-oriented Training Specialist with advanced English... and customers. This candidate will play a key role in supporting Horatio’s rapid growth by delivering solutions to improve...