that support the entire customer life cycle. NiCE employees are highly motivated, self-starters who thrive on achieving success... after success for our customers. NICE’s products are technically sophisticated and quite complex, and they are leveraged...
the entire customer life cycle. NiCE employees are highly motivated, self-starters who thrive on achieving success after... success for our customers. NICE’s products are technically sophisticated and quite complex, and they are leveraged...
NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues Maintain high... activities as required Work in accordance with NICE support process, procedures, contractual SLA’s Document all interactions...
Contract Type: Temporary WAH Location: Bogotá -
We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and ...
Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebr...
We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and ...
We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and ...
. - Certificaciones en herramientas WFM (Aspect, NICE IEX, Genesys, Verint, etc.) serán un plus. - Experiencia de 2 a 3 años en áreas... y escrito). - Excel avanzado, Power BI, herramientas WFM (IEX/NICE), Avaya CMS. - Conceptos fundamental: Forecast, AHT, SLA...
en analítica de datos, gestión de proyectos o herramientas de planificación. Certificaciones en herramientas WFM (Aspect, NICE IEX... y multiculturales. Conocimientos técnicos Inglés B2 alto o C1 (oral y escrito). Excel avanzado, Power BI, herramientas WFM (IEX/NICE...