telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the... callcenter delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based...
in a staffing company or BPO/callcenter environment needed, it would be a plus. - Excellent written and verbal communication... Hospitality companies. We provide digital contact center services, travel technology and innovative digital services and solutions...
of experience in back-office environment and telephone systems. Advanced/fluent English Familiar with callcenter KPIs... will be responsible for overseeing and tracking equipment shipments to either local Vertiv warehouses or authorized Service Partner...
or CallCenter environments. - Strong knowledge of the customer journey and a deep understanding of the customer voice... that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated Bilingual Customer Service...
of available products and services offered - Customer service experience either face to face, phone or chat - Experience with call centers...Company Overview: Outplex is recognized as one of the leading call centers and customer contact organizations...
changes during scheduled maintenance windows - Support for data center, campus, and video services All work... will escalate to on‑call and on‑site network engineers according to the defined escalation paths and procedures. IMPORTANT...
- At least 6 months of experience in customer service, callcenter, or customer support. - Phone support experience... service orientation - Clear and simple communication - Active listeningEmpathy - Basic problem-solving skills - Teamwork...
callcenter role. This is a consultative, problem-solving position where curiosity, initiative, and collaboration are key... guides and train customers to reduce repeat issues - Build strong relationships with customers through exceptional service...
in our callcenter. The ideal candidate will ensure optimal alignment of resources with demand patterns and design and test...: A minimum of 8 years of Workforce Management experience, preferably in large-scale callcenter environments. Proven Success...
support environment. - Working knowledge of callcenter tools and telephony systems. Preferred Qualifications - Prior... Technical Support, Product Support Engineers or any other member(s) of the Center of Excellence. - Partner with Advanced...