and document all customer interactions in the proprietary callcenter database (CSC). · Be punctual and adhere to all scheduled.... Job Description Driven by our Passion for People, our Customer Service Specialists are focused on delivering an exceptional client experience...
). - Experience in US healthcare and managing callcenter operations. - Strong leadership and team management skills. - Exceptional... in customer service and healthcare industries. - Experience with Salesforce Health Cloud. - Skills in R, SQL, Java, or Python...
to everyone. Everything we do has our clients in the center of it - from the way we design our products to how we handle every customer interaction. We are building... and operational issues affecting customers - Track claims on our chargeback process - Call customers to confirm information...
and detail-oriented - Able to work on-site in Medellín - Customer service, callcenter, or sales experience..., and we are building an in-house team in bogota. We are looking for reliable, professional, and friendly bilingual customer service...
for a Bilingual (English) CallCenter Advisor based in Medellín. Responsibilities include delivering exceptional customer service... environment in Medellín - Previous experience in a customer service or callcenter role is a plus...
during periods of AHOD. Develop the CallCenter Statistical Analysis Reports on a daily/monthly/annual basis, including developing... service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...
, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing... in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service...
callcenter. Good level of English (minimum B2). Active listening skills and excellent communication. Ability to work... unforgettable experiences to our customers through exceptional service. We are looking for passionate individuals for customer...
Required - Previous experience in BPO / CallCenter / Operations environments . - Exposure to team coordination, performance tracking... as a bridge between frontline teams and management , ensuring operational excellence, people engagement, and service quality...
operational duties including application server health, service recycling. Identify and resolve operational issues (e.g., batch... including daily production status. Review Client support tickets and requests under service SLAs. Resolve level 2 and level 3...