during periods of AHOD. Develop the CallCenter Statistical Analysis Reports on a daily/monthly/annual basis, including developing... service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...
in English and Spanish, C1 or above preferred). - Experience in US healthcare and managing callcenter operations... Skills and Qualifications: - Experience in customer service and healthcare industries. - Experience with Salesforce Health...
- At least 6 months of experience in customer service, callcenter, or customer support. - Phone support experience... service orientation - Clear and simple communication - Active listeningEmpathy - Basic problem-solving skills - Teamwork...
in intake, customer service, callcenter, or administrative roles (U.S. law firm experience required). - Strong English... service to ensure clients feel supported throughout the legal process. Who are we looking for? - 1+ year of experience...
preferred Must have a experience at least of 1 year as a Costumer Service Agent or Representative in a CallCenter o BPO... Contrato a termino indefinido Job description: Are you an experienced bilingual (English/Spanish) callcenter professional...
operational duties including application server health, service recycling. - Identify and resolve operational issues (e.g., batch... including daily production status. - Review Client support tickets and requests under service SLAs. - Resolve level 2...
and upsell products and services that meet those needs - 6 months of callcenter and/or customer service experience - Advanced...*Bilingual Service to Sales Representative – Spanish-English Be the spark that brightens days and ignite your career...
also take part in an on-call rotation. IT Engineer needs to be located in LatAm region, so candidates from Mexico, Argentina, Brazil.../alerting and capacity management (Zabbix/Prometheus/Grafana;logs via ELK/OpenSearch). - Troubleshoot outages, restore service...
support environment. - Working knowledge of callcenter tools and telephony systems. Preferred Qualifications - Prior... Engineers or any other member(s) of the Center of Excellence. - Partner with Advanced Technical Support, Product Support...
). - Experience in US healthcare and managing callcenter operations. - Strong leadership and team management skills. - Exceptional... in customer service and healthcare industries. - Experience with Salesforce Health Cloud. - Skills in R, SQL, Java, or Python...