such as Okta, Kandji/Intune, Google Suite, etc - Familiarity with basic networking with the purpose of being able to support...% of the service requests, incidents and problems. - Manages and coordinates urgent and complicated support issues. Determine...
schedule adherence, agent calling behaviors, events such as talk-time or after-call-work time which exceeds defined thresholds... the production of schedules in accordance with call volume forecasts, average handling time, off-phone activities...
for scheduled implementations or while on rotational 24x7 on-callsupport.#LI-Hybrid#COLGBS Location(s): Colombia : Bogota... in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing...
If you are exploring customer service jobs in Colombia within the pet services and animal support operations sector... Customer Service Associates to support operational workflows that require accuracy, coordination, and consistent communication...
). You'll turn business workflows into reliable, scalable copilots that call the right APIs at the right time. What You'll... around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who...
, you will contribute to providing first-line service desk support, managing hardware and software issues, and ensuring a high level... effectively. - Capture detailed information of issues for ticket resolution and escalation. - Consolidate basic support...
in work hours to support 24/7 Call Center needs. â— Perform other duties as assigned. Qualifications â— High school... of businesses in virtually every industry. For more information, visit Summary The SkyTab POS Support Associate provides...
Job Title: Specialist, Sales support- Bilingual Job Description The Sales Support Specialist provides support... level of knowledge of product and service offerings to support customers and sales teams. - Prepare quotes, contracts...
full development lifecycle : concept, packaging, certification, store submission, and post-release support. - Optimize...). - Troubleshoot, debug, and support apps in production. - Collaborate with cross-functional teams to deliver high-quality features...
in Colombia. In this role, you will provide exceptional post-sales support to our integral clients, ensuring smooth onboarding... and client subscriptions based on their current needs - Support clients through email when they have a question or a concern...