on all Coupa product areas and also act as the technical support liaison to development for one particular functional component... - Share the new insights you learn each day with the team, all support colleagues, and document that information...
best practices. - Participate in an on-call pager rotation to provide after-hours maintenance support. - Initiate proactive..., implementation and support for Web Access Management systems. Accountabilities - Champions a customer focused culture to deepen...
. Participate in on-call rotation to provide 24/7 support for critical applications;11. Show initiative and be a valued team...-the-sun support model;7. Third-party vendor monitoring, management, and escalation;8. Continuously optimize...
. 10-15+ years of experience in the BPO or Call Center industry and 5+ years in a leadership or client management role.... Experience in a technical and cloud services support environment is highly desirable. 2. Familiarity with customer care leading...
client base - Provide on callsupport based on the on-call schedule/rotation - Provide on-site service as necessary...This IT Support role provides essential technical assistance to end-users at managed service clients, requiring...
to join our Delivery Team. As a key contributor you will support and execute quality assurance tasks alongside the development team.... You will collaborate with cross-functional teams to understand requirements, create test assets and support both functional and user...
of the continuity program such as: Risk Analysis, Business Impact Analysis, Testing, etc. Additional support in Crisis... even under time pressure. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse...
training and support to provide you the tools to be successful and achieve your professional and personal goals. Our people... with clients who request our benefits - Presenting and explaining insurance products and benefits packages over Zoom video call...
about helping our colleagues and clients succeed. What the day will look like Directly support our client organizations... of office tools (mainly Excel) Attention to detail How we support our colleagues In addition to our comprehensive benefits...
. Pro, you'll feel what it's like to grow with professionals who support your journey. Maintain a healthy work-life... online activities and team-building events Get continuous remote HR and payroll support **Our next steps**: Submit...