. Requirements Key Responsibilities: 1. Inbound Call Management: Professionally handle incoming calls from clients involved... for legal professionals. Utilize Excel sheets and other tools to manage and track client data. 5. Administrative Support...
. Requirements Key Responsibilities: 1. Inbound Call Management: Professionally handle incoming calls from clients involved... for legal professionals. Utilize Excel sheets and other tools to manage and track client data. 5. Administrative Support...
. Requirements Key Responsibilities: 1. Inbound Call Management: Professionally handle incoming calls from clients involved... for legal professionals. Utilize Excel sheets and other tools to manage and track client data. 5. Administrative Support...
and provide 24/7 on-callsupport for any CCTV emergencies. REQUIREMENTS: Native/fluent in Spanish, with good command... maintenance Train and support CCTV operators, ensuring proper system use and adherence to procedures Collaborate with Network...
and provide 24/7 on-callsupport for any CCTV emergencies. REQUIREMENTS: Native/fluent in Spanish, with good command... maintenance Train and support CCTV operators, ensuring proper system use and adherence to procedures Collaborate with Network...
and other backend tools to support our Contact Center operations. The ideal candidate will have deep expertise in Genesys or similar... into effective IVR call flows. Optimize IVR systems to improve customer experience, reduce call handling time, and enhance self...
, and track defects through to resolution. Collaborate with developers and support teams to analyze root causes and verify fixes... Document test results, prepare test summary reports, and maintain traceability matrices to ensure compliance and support audits...
and have excellent documentation and communication skills. A strong work ethic and ability to provide on call 24x7x365 support... career opportunity that will light a fire within you. Technical Support Engineer, CX Medellin, Colombia Hybrid model (2...
. Required Experience & Skills (Minimum): 1-2 years in customer service, call center, or support roles. Experience...: U.S. client business hours (with flexibility for evenings/weekends depending on client support needs. About the Role...
! We're looking for an experienced, tech-savvy, and customer-focused Enterprise Support Specialist to join our fast-growing... international team. Reporting to the Enterprise Support Team Lead, you'll be part of a dynamic environment shaped by the fast pace...