Manager will be responsible for leading our QA team and overseeing the quality delivered by our call center and RCM agents... metrics. Use data-driven analysis to identify improvements, support decision-making, and strengthen operational performance...
migration for new hires, as needed - Offer callsupport to other team members in the absence of the Team Lead - Update process...About the position: We are seeking a full-time Assistant Team Lead for our Team. The Assistant Team Lead will support...
to support sales opportunities* Monitor and drive team call time and productivity and conduct weekly performance reviews... the brands of the future. Some call us a integral technology and services leader. But we're so much more. Human...
roadblocks and help team to resolve challenges to support sales opportunities - Monitor and drive team call time...
. Collaborate with developers and support teams to analyze root causes and verify fixes 15% Requirements Analysis... reports, and maintain traceability matrices to ensure compliance and support audits. 10% Key responsibilities...
, including outbound/inbound dialers, campaign management, predictive dialing, IVR flows, and call routing. Configure and support.... This role is responsible for the design, implementation, administration, and support of our enterprise contact center technology...
. You will work closely with internal SEO and strategy teams to support location-based SEO initiatives across single-location... and New Year's Day Our Recruitment Process Initial screening call with our recruitment team Technical or role-based...
implementations or while on rotational 24x7 on-callsupport. #LI-Hybrid #COLGBS Ubicación(s): Colombia : Bogota : Bogota..., plans, initiatives are executed / delivered in support of the team's business strategies and objectives for CCA region...
, contributing to cutting-edge developments in multiple industries.\n \nPosition Title: Junior Technical Support Representative...\nLocation: Only Medellin\n\nWhat you will be doing:\nWe are seeking a Technical Support Representative (TSR...
. - Communication Support: Answer incoming calls via the call queue and respond to project setup requests received through group... Coordinator to support our energetic team. This role is ideal for someone who thrives in a fast-paced environment and enjoys...