with stable internet connection Nice-to-Haves - Experience using CRM or helpdesk tools (e.g., Zendesk, Freshdesk, Intercom...: - Zendesk, Freshdesk, Intercom, or similar tools - Ticketing systems for support and escalation tracking - Notion or Airtable...
Proficiency: Proficiency in Customer Support Systems (Zendesk or similar) and CRM tools - Detail-Oriented: Highly organized... Workspace and productivity tools Tools Proficiency Must-Haves (Required) - Customer Support: Zendesk or similar ticketing...
, or similar systems Customer Support Tools: Zendesk, Gorgias, or Front Productivity Tools: Google Workspace (Docs, Sheets, Drive...
Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base... / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google Workspace (Docs...
or implementation support. Exposure to support platforms like Intercom, Zendesk, or Front. Tools Proficiency Required: Google... & Ticketing Platforms (Intercom, Zendesk, Front - nice to have) Basic Technical Tools (CSV editors, data import/export systems...
): Customer Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge... Base / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google...
independently in a fast-paced, remote setting Tools and Software: Experience with helpdesk platforms such as Gorgias, Zendesk...
support is preferred. Tools and Software: Familiarity with SaaS tools like Zendesk, Intercom, or similar support systems...