or implementation support. Exposure to support platforms like Intercom, Zendesk, or Front. Tools Proficiency Required: Google... & Ticketing Platforms (Intercom, Zendesk, Front - nice to have) Basic Technical Tools (CSV editors, data import/export systems...
): Customer Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge... Base / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google...
independently in a fast-paced, remote setting Tools and Software: Experience with helpdesk platforms such as Gorgias, Zendesk...
support is preferred. Tools and Software: Familiarity with SaaS tools like Zendesk, Intercom, or similar support systems...
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