, Zendesk, ServiceNow o similares). - Ingles Intermedio - Avanzado. (Se validará entrevista) Eres la persona que estamos...? - ¿Cuáles herramientas digitales has tenido oportunidad de trabajar? (por ejemplo: Jira, Zendesk, ServiceNow o similares...
of or experience with support platforms like Intercom, Zendesk, GitLab, or CSAT What Your Routine Looks Like - Helping customers...
email (Zendesk), phone, and occasionally chat with questions about our products, services, and processes. - You will prioritize... of ticketing systems (preferably Zendesk) and standard office tools. - Familiarity with SLAs, KPIs, and SOPs;reliability...
A leading customer service company in Colombia seeks an APAC Chief Technology Officer to drive customer success, engage with key partners, and influence product strategy. The idóneo candidate has over 10 years of CX experience, a strong bac...
platform (Zendesk) and internal resources, e.g., Help Centre articles, macros, internal FAQs;- Maintain and help to develop...
Expertise - Power-user level experience with Gorgias, Zendesk, or similar platforms. - Data Tools - Advanced proficiency...
background as a Functional Analyst or Implementation Specialist. - Familiarity with ticketing and support ecosystems (Zendesk...
customer inquiries via email (Zendesk) as well as technical questions regarding the use of and troubleshooting of the MAKE..., or related roles. - Previous banking or financial technologies experience required. - Extensive knowledge of Zendesk or similar...
, and have experience with tools like Slack and Zendesk. A college education is preferred. This is a critical position to maintain a secure...
and resolve complex and sensitive HR issues. - Experience using JIRA, Zendesk, Slack or other tools is a plus. Total Rewards...