Telecom Specialist
platforms (Cisco, Avaya, Microsoft Teams). Performance Monitoring & Optimization: Oversee telephony performance, capacity...
Lugar: Aguascalientes, Ags. | 26/03/2026 19:03:33 PM | Salario: S/. No Especificado | Empresa: Capgemini
platforms (Cisco, Avaya, Microsoft Teams). Performance Monitoring & Optimization: Oversee telephony performance, capacity...
Scheduler! In this role, one must have 1) Good knowledge of WFM tools –like Nice, Verint / IEX / Aspect eWFM, Avaya CMS... etc. · Similar/equivalent tools - IEX / Aspect e-WFM, Avaya CMS • Basic use of Excel and reporting skills Why join Genpact...
, Cisco UCCE, Avaya Aura, Five9, NICE inContact, Amazon Connect). Knowledge of network fundamentals, VoIP, SIP, routing...
, Cisco UCCE, Avaya Aura, Five9, NICE inContact, Amazon Connect). Knowledge of network fundamentals, VoIP, SIP, routing...