Analyst Hrssc Workforce Admin
Management systems (Microsoft Dynamics preferable) and Telephony Operation system (Avaya preferable) - Bachelor's Degree...
Management systems (Microsoft Dynamics preferable) and Telephony Operation system (Avaya preferable) - Bachelor's Degree...
with VoIP (e.g. AVAYA & CISCO Call Manager) - Must have technical ability in IP switching, routing and Data/voice design...
Cisco & some cases Avaya / Brocade,etc.). _ - _Configure / Implement Network Devices as per the hardeningGuidelines...
statistics and designing reports 1-2 years of direct experience working with ACD platforms (Avaya, Five9, Genesys...
working with ACD platforms (Avaya, Five9, Genesys, etc.) Demonstrated analytical, planning, and communication skills...
migrating from legacy platforms (Genesys, Avaya, Cisco, Five9) to Amazon Connect. Hands-on with Contact Lens analytics...
calling software, Avaya is a plus. Corporate Security Responsibility All activities involving access to Mastercard assets...