time. About the role: The Account Manager (what we call Client Solutions Manager (CSM)) will work closely with the sales... to both internal and external clients. The CSM will be responsible for negotiating and optimizing complex opportunities and use data...
ScrumMaster Certification (CSM or SM) Other Agile Certification(s) Telecom domain experience preferred Experience with case...
. Specific Course/Certifications: Certified Agile (CSM, PSM);PMP or Agile Coach certification is a plus. Desirable Financial...
escalations through CSM or Sales. Set customer expectations and provide updates regarding troubleshooting and resolution action..., Product Management, and CSM/CSDM teams to ensure alignment and accountability. Deliver clear, structured, and timely...
with the Customer Success Manager (CSM), maintain a deep understanding of the customer's technical infrastructure...
in the areas of ITSM, ITOM, CSM, Scoped Application Development are highly desirable. - ServiceNow Certifications are highly...
" Are waiting for permission instead of taking initiative The work you'll do... As a CSM at Publitas, you will focus on Customer...
accounts. Trigger and manage internal escalation paths proactively to avoid external escalations through CSM or Sales. Set...-Functional Coordination and Communication: Coordinate across Support, Engineering, Cloud Ops, Product Management, and CSM/CSDM...
Manager (CSM), maintain a deep understanding of the customer's technical infrastructure and objectives to ensure the full...
, SOFIPO deseable MBA. Specific Course/Certifications: Certified Agile (CSM, PSM);PMP or Agile Coach certification...