Job Description Infosys is seeking ServiceNow Developer Sr for ITSM, ITOM, CSM, FSM, FSO, HRSD.... This role requires... on complex ServiceNow ITSM deployments (including Incident, Problem, Change, Service Catalogue, Knowledge modules), HRSD, CSM...
information Coordinate support and/or resolution for Account Team (AE or CSM) with questions about billing and contracts...
, Taxbra)Certified Scrum Master (CSM) certification required;additional Agile certifications (e.g., PMI-ACP, SAFe) preferred...
, focused response to customer and CSM requests. Identify customer requirements, uncover roadblocks, and demonstrate...
Job Description Infosys is seeking ServiceNow Developer for ITSM, ITOM, CSM, FSM, FSO, HRSD.... This role requires... on complex ServiceNow ITSM deployments (including Incident, Problem, Change, Service Catalogue, Knowledge modules), HRSD, CSM...
, with more often escalations towards other functions (Sales, CSM or providers/MNOs) and through periodical (not often) inclusion...
and mitigation plans with CCOM/COM, Area SSU and CSM Lead, Contract Manager, CTS/Regulatory Affairs Proactively identifying...
will be required to perform a list of activities including, but not limited to: 1. Keep account records up to date in the CSM CRM system 2...
for our Customers. The other 50% of the time you will work with customers from the business as usual phase through renewal as their CSM...
for our Customers. The other 50% of the time you will work with customers from the business as usual phase through renewal as their CSM...