. This team member will work directly with the Commercial Operations, Sales Team, CSM Team, Renewals Team, Product Management Team...
Manager (CSM), maintain a deep understanding of the customer's technical infrastructure and objectives to ensure the full...
metrics and reporting tools. Certification such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM...
Administration, or related fields. Mandatory certification in agile or project management methodologies, such as Scrum Master (CSM...
with the Customer Success Manager (CSM), maintain a deep understanding of the customer's technical infrastructure...
and quality Support new client kickoff calls and coordinate internal next steps Work closely with SEO, QLT, and CSM teams...
with US-based teams or clients. Certifications such as PMP, Scrum Master, CSM, ITIL, or similar. Background in software...
. The BDM will help develop a territory pipeline, working alongside the CSS Sales, Delivery and CSM teams to execute...
and internal systems. Provide daily updates to the clients CSM on cancellations and reschedules. Follow SOPs precisely...
to the clients CSM on scheduling health. Follow SOPs precisely;offer suggestions for process improvements...