advisor, the Scaled CSM builds relationships with key stakeholders across multiple accounts, helping customers achieve...
. As a trusted advisor, the Scaled CSM builds relationships with key stakeholders across multiple accounts, helping customers achieve...
and status internally in GainsightEnsure visibility for the CSM and lead seamless handoffContribute to cross-functional feedback...
of the CSM team to maximize the value generated for clients.Working with our product and data teams to create information...
s et-upAMs for CSQLs - CSM identify and refer qualified expansion opportun itiesTAMs for technical support escal ationProduct... rescue strate gies.Build, optimize, and report on CSM SOPs, onboarding playbooks, and adoption processes;participate...
, or similar Agile project management platforms. Certification as a Scrum Master (CSM, PSM, or equivalent). Authorized to work...
A leading technology firm seeks a Customer Success Manager (CSM) to ensure business clients achieve their desired...
and growing.We are hiring a Customer Success - Team Manager.To support Canonical's growth, we are expanding our CSM team globally... a diverse customer base and follow diverse CSM motions to provide the appropriate level of focus for every customer. The right...
). Certified Scrum Master (CSM) or equivalent Agile certification required. 3+ years of experience as a Scrum Master in a software...
, serving as a subject-matter expert within a dedicated pod (1 CSM + 2 GTMs). While Relationship Managers focus on renewals... within a pod structure (1 CSM + 2 GTMs, ~ clients per pod). Align campaigns with CSMs to support retention and renewal strategies...