transportation and local services ecosystem for future cities. Team Overview As a CX Operations Director, you will develop... and execute customer experience (CX) strategies that align with business objectives and enhance customer satisfaction. This role...
CX and Emarsys solutions. The ideal candidate will have over 5 years of experience in SAP CX implementations and 2 years...
A leading mobility technology platform is seeking a CX Operations Director in Veracruz, Mexico. The role involves... will collaborate with local and senior teams to elevate CX, employing data-driven approaches to improve metrics. Fluency in English...
Overview A global tech leader seeks a CX Delivery High Touch Operations Manager to provide premium-level support...
experience (CX) strategies that align with business objectives and enhance customer satisfaction. This role requires a dynamic... customer experience across multiple countries. Lead CX Strategy Create and implement CX strategies, design services...
A leading technology company is seeking a CX Customer Service Supervisor to manage customer service satisfaction...
A leading technology company is looking for a CX Customer Service Supervisor to manage service satisfaction and KPIs...
on technology, doing a new implementation with Emarsys, important which to know SAP CX implementation.Duties... & ResponsibilitiesExperienced in implementation based on SAP CX or Emarsys in Retail SectorLeading the implementation with Emarsys end to end...
, and advocacy by ensuring that community platforms are effectively utilized, moderated, and aligned with the broader CX strategy... Operations team, Product, Marketing, Support) to integrate community feedback into broader CX initiatives. Recognize...
that elevate service quality, optimize performance, and reduce defects. Own and continuously refine key CX policies, ensuring... and design interventions that improve support touchpoints and overall satisfaction. Define, monitor, and communicate key CX...