Office, as well as CX and CRM software Exceptional interpersonal skills and a client-centered approach. Great...
next-generation customer experiences on behalf of our clients. Results-CX is an equal opportunity and affirmative action employer...
**What You'll Do** The CX Automation organization enables the digital transformation of Cisco customers... by accelerating the adoption and maximizing the promise of Cisco technology. The CX Automation Lifecycle team is responsible...
applications 2 years hands-on chatbot development with Google Dialog flow CX, Vertex AI, or equivalent platforms (such as Amazon...
de los clientes - Seguimiento y análisis de KPIs de CX y operativos - Liderazgo en la organización e implementación de iniciativas...
de los clientes - Seguimiento y análisis de KPIs de CX y operativos - Liderazgo en la organización e implementación de iniciativas...
years in startups or fast-changing environments, ideally in operations, CX ops, revops ops, product ops, or similar Very...
to an Operations Coordinator, working closely with both the Operations and Customer Experience (CX) teams to ensure service quality..., following up with haulers or CX on any issues, and maintaining clear documentation across communications/databases...
, and product questions via email and other digital channels Provide overflow and coverage support when the primary CX agent... smooth order execution Help document CX processes, FAQs, and internal workflows to improve efficiency Feedback...
and coverage support when the primary CX agent is unavailable or during seasonal spikes Resolve issues in line with brand... with fulfillment and warehouse partners to ensure smooth order execution Help document CX processes, FAQs, and internal workflows...