CX Planning & Control Intern

? As a CX Strategy Intern at Didi, you will have the chance to actively contribute to initiatives that shape our customer... the creation of reports to communicate findings that help drive CX results. Role Qualifications: Academic backgrounds...

Lugar: Ciudad de México | 01/03/2026 22:03:37 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Analyst – Backoffice Escalations

Team Overview: The Backoffice CX team sits at the core of DiDi’s operational stability and customer experience... role in shaping how Backoffice CX operates and evolves. Role Responsibilities: Own Backoffice CX processes end-to-end...

Lugar: Ciudad de México | 28/02/2026 02:02:06 AM | Salario: S/. No Especificado | Empresa: DiDi

CX Operations Sr Manager

with a passion for CX, this is your opportunity to excel in the Credit Card industry. Role Responsibilities: Be responsible... for creating CX strategies, structure and processes to ensure internal efficiency, while influencing the internal teams Be the...

Lugar: Ciudad de México | 25/02/2026 23:02:32 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Operations Director

Team Overview: As a CX Operations Director, you will be responsible for developing and executing customer experience (CX... across multiple countries. Role Responsibilities: Lead CX Strategy: Create and implement CX strategies, design services to support...

Lugar: Ciudad de México | 25/02/2026 22:02:29 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Analyst Social Media

Team Overview: The Social Media CX team is a critical extension of CX Operations, managing customer interactions in high...-visibility channels where speed, accuracy, and consistency are key. In this role, you’ll own end-to-end Social Media CX process...

Lugar: Ciudad de México | 19/02/2026 21:02:29 PM | Salario: S/. No Especificado | Empresa: DiDi

Product Manager (CX Internal Tools)

, today. About the Role As the Product Manager for CX Internal Tools, your mission is to build the engine that powers our customer.... You will centralize CX data into a single source of truth and ensure our tools support a multi-product vision as Félix continues to expand...

Lugar: México | 10/02/2026 20:02:41 PM | Salario: S/. No Especificado | Empresa: Félix Technologies

CX Product Operations Analyst

Team Overview: This role sits within the Channel Operations team of the CX team and plays a key part in shaping how users... data-driven channel strategies that balance automation, efficiency, and customer experience across our CX ecosystem. The...

Lugar: Ciudad de México | 01/02/2026 23:02:52 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Operation Internship - Service Design

course to create solutions that deliver even better results. #LI-Hybrid Team Overview: The Customer Experience (CX) Service... experience for users. As a CX Ops Intern, you will support CX Ops team for improving and implementing operational processes...

Lugar: Ciudad de México | 21/01/2026 21:01:47 PM | Salario: S/. No Especificado | Empresa: DiDi

Latam Ccaas Sales Specialist — Cloud Cx Expert

A leading customer experience solutions provider is seeking a Senior Contact Center Sales Specialist for LATAM. This role involves driving sales of the CCaaS platform while collaborating with regional teams and vendors. Candidates should ha...

Lugar: Veracruz, Ver. | 25/03/2026 18:03:57 PM | Salario: S/. No Especificado | Empresa: Zendesk