CX Planning & Control Intern

? As a CX Strategy Intern at Didi, you will have the chance to actively contribute to initiatives that shape our customer... the creation of reports to communicate findings that help drive CX results. Role Qualifications: Academic backgrounds...

Lugar: Ciudad de México | 01/03/2026 19:03:03 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Analyst – Backoffice Escalations

Team Overview: The Backoffice CX team sits at the core of DiDi’s operational stability and customer experience... role in shaping how Backoffice CX operates and evolves. Role Responsibilities: Own Backoffice CX processes end-to-end...

Lugar: Ciudad de México | 27/02/2026 23:02:47 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Operations Sr Manager

with a passion for CX, this is your opportunity to excel in the Credit Card industry. Role Responsibilities: Be responsible... for creating CX strategies, structure and processes to ensure internal efficiency, while influencing the internal teams Be the...

Lugar: Ciudad de México | 26/02/2026 02:02:22 AM | Salario: S/. No Especificado | Empresa: DiDi

CX Operations Director

Team Overview: As a CX Operations Director, you will be responsible for developing and executing customer experience (CX... across multiple countries. Role Responsibilities: Lead CX Strategy: Create and implement CX strategies, design services to support...

Lugar: Ciudad de México | 26/02/2026 01:02:42 AM | Salario: S/. No Especificado | Empresa: DiDi

CX Analyst Social Media

Team Overview: The Social Media CX team is a critical extension of CX Operations, managing customer interactions in high...-visibility channels where speed, accuracy, and consistency are key. In this role, you’ll own end-to-end Social Media CX process...

Lugar: Ciudad de México | 20/02/2026 03:02:12 AM | Salario: S/. No Especificado | Empresa: DiDi

CX Program Manager, LatAm Delivery

The Merchant CX team owns the merchant support experience and ensures its continuous improvement by embedding... service quality, optimize performance, and reduce defects. Own and continuously refine key CX policies across all different...

Lugar: Ciudad de México | 14/02/2026 01:02:08 AM | Salario: S/. No Especificado | Empresa: Uber

Product Manager (CX Internal Tools)

, today. About the Role As the Product Manager for CX Internal Tools, your mission is to build the engine that powers our customer.... You will centralize CX data into a single source of truth and ensure our tools support a multi-product vision as Félix continues to expand...

Lugar: México | 10/02/2026 21:02:25 PM | Salario: S/. No Especificado | Empresa: Félix Technologies