CX Practitioner (Opex Leader)

workforce that puts the customer at the center of everything we do. About the role As a CX Practitioner (Operational... while supporting Carrier’s commitment to operational excellence. Key Responsibilities As a CX Practitioner (Operational Excellence...

Lugar: Santa Catarina, N.L. | 21/03/2026 18:03:04 PM | Salario: S/. No Especificado | Empresa: Carrier

CX Vendor Strategy Manager

focuses on ensuring that the CX Team has the necessary services and tools to operate effectively. We manage the entire... management, and risk management aligned with CX’s goals and strategy. This position plays an international role, interacting...

Lugar: Ciudad de México | 18/03/2026 21:03:54 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Service Delivery Coordinator

in projects within a functional CX area. Bringing expertise to their CX area and executing complex tasks efficiently... with the CX Ops Team to implement High Impact Projects. Ensuring the Service Delivery role is adopted. Generating weekly...

Lugar: Ciudad de México | 08/03/2026 00:03:26 AM | Salario: S/. No Especificado | Empresa: DiDi

CX Planning & Control Intern

? As a CX Strategy Intern at Didi, you will have the chance to actively contribute to initiatives that shape our customer... the creation of reports to communicate findings that help drive CX results. Role Qualifications: Academic backgrounds...

Lugar: Ciudad de México | 01/03/2026 22:03:37 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Analyst – Backoffice Escalations

Team Overview: The Backoffice CX team sits at the core of DiDi’s operational stability and customer experience... role in shaping how Backoffice CX operates and evolves. Role Responsibilities: Own Backoffice CX processes end-to-end...

Lugar: Ciudad de México | 28/02/2026 02:02:06 AM | Salario: S/. No Especificado | Empresa: DiDi

CX Operations Sr Manager

with a passion for CX, this is your opportunity to excel in the Credit Card industry. Role Responsibilities: Be responsible... for creating CX strategies, structure and processes to ensure internal efficiency, while influencing the internal teams Be the...

Lugar: Ciudad de México | 25/02/2026 23:02:32 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Operations Director

Team Overview: As a CX Operations Director, you will be responsible for developing and executing customer experience (CX... across multiple countries. Role Responsibilities: Lead CX Strategy: Create and implement CX strategies, design services to support...

Lugar: Ciudad de México | 25/02/2026 22:02:29 PM | Salario: S/. No Especificado | Empresa: DiDi

CX Analyst Social Media

Team Overview: The Social Media CX team is a critical extension of CX Operations, managing customer interactions in high...-visibility channels where speed, accuracy, and consistency are key. In this role, you’ll own end-to-end Social Media CX process...

Lugar: Ciudad de México | 19/02/2026 21:02:29 PM | Salario: S/. No Especificado | Empresa: DiDi