and evaluate plans and criteria to be carried out by others;provides direction and leadership to prioritize IT projects for CX...
. Design and develop IT solutions leveraging AI to optimize business processes across CX, Logistics, MFG and Commercial...
-making. Work cross-functionally with Operations, Dispatch/CX, and field teams to improve financial discipline...
is a plus). Experience collaborating cross-functionally with design, CX, marketing, and operations teams. Highly organized, detail...
content lead in cross-functional projects, partnering with Digital, E-commerce, CX, Legal, and Global teams. Manage end...
to the migration of ERP and CX data into a centralized Databricks data lakehouse and the development and deployment...
. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deep scientific... an overall higher Customer Experience (Cx) by meeting HCP needs in a timely and scientific manner. This role will prioritize the...
demand. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deep... an overall higher Customer Experience (Cx) by meeting HCP needs in a timely and scientific manner. This role will prioritize the...
insights in support of various CX initiatives. ​Perform complex data review, research, and/or reconciliation. Identify trends... (e.g. CSAT, NPS, Effort Score) and KPIs ​Identify gaps in CX insights and provide recommendations for improving...
and customer Intake: Point of contact for the entire CX Org to act as navigator for customer Collect and document...