la marca (CX) Refinar mensajes en todos los puntos de contacto de los clientes. Minimizar aclaraciones y elevar la calidez...
to an Operations Coordinator, working closely with both the Operations and Customer Experience (CX) teams to ensure service quality..., following up with haulers or CX on any issues, and maintaining clear documentation across communications/databases...
Commercial teams, Digital Marketing, CX, Brands and other teams that support our Direct to Consumer operations. This opportunity...
understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams...
providing excellent customer experiences to our clients and their customers. Every day, our goal is to deliver greatest CX...
to customers. Support CX team in meeting monthly metrics. ABOUT YOU - 2-4 years of relevant work experience, preferably..., and metrics as established by the CX team - Must be legally authorized to work in the United States on a permanent basis without...
support, inbound and outbound sales, back-office support, and CX consultation. We strive to provide high-quality customer care...
, and product questions via email and other digital channels Provide overflow and coverage support when the primary CX agent... smooth order execution Help document CX processes, FAQs, and internal workflows to improve efficiency Feedback...
and coverage support when the primary CX agent is unavailable or during seasonal spikes Resolve issues in line with brand... with fulfillment and warehouse partners to ensure smooth order execution Help document CX processes, FAQs, and internal workflows...
field you're passionate about. 3+ years of experience in customer service, CX leadership, or team management in hospitality... about. 3+ years of experience in customer service, CX leadership, or team management in hospitality, travel, adventure tourism...