AB Testing
el comportamiento de los usuarios en websites. Integración de herramientas AI para investigación. Conocimientos en UX y CX...
el comportamiento de los usuarios en websites. Integración de herramientas AI para investigación. Conocimientos en UX y CX...
, lineamientos y criterios operativos que soporten la escalabilidad de la estrategia. Responsable de la gobernanza de CX... en la experiencia omnicanal. Define y supervisa frameworks de escalabilidad para la implementación de CX en toda la organización. Rol...
is all about taking care of others, and it defines our culture. Role Overview We're looking for a Customer Experience (CX) Manager... to lead a multidisciplinary CX team focused on improving customer journeys, operational performance, and automation...
, implementing corrective plans where needed. 6. Cross-Functional Collaboration Work closely with Operations, Marketing, CX...
global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're...
conversational agents using Google Dialogflow CX. This role owns the conversation layer—from NLU model training and dialog flow..., intents, entities, and page/route structures in Dialogflow CX based on user stories and conversation design specifications...
why 290,000+ people around the globe choose to call Concentrix home. Concentrix is an award-winning global CX solutions company who...
from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home. Concentrix is an award-winning global CX...
and drive sustainable business outcomes. Key Responsibilities Provide CX solutions with Google CCAI products... such as Dialogflow CX, Agent Assist, Insights CX, and knowledge of the Google Gen AI product suite (Vertex AI, Google Gemini, Decibel...
improvements, and to bring structure and efficiency to our CX resolution process by organizing how reward issues are reviewed... and operational workflows to propose process or product optimizations;Organize and improve the CX rewards issue resolution process...