and operational standards. Provide support to internal VSSM areas (GM Training, GM Fleet, CPO, Mkt., CCA, CX, GMCC) for any dealer...
supporting **Genesys Engage** components hosted on windows servers- 3+ years of demonstrated experience in **Genesys Cloud CX...
on Key seasons (Cyber, Hot sales, BTS, Xmas, Black Friday)CX tools to execute into the account:Indexed contentHot SpotsRating...
at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine... human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded...
on improving conversion rates and aligning with business goals. Collaborate with UX/CX, SEO, CRM and analytics stakeholders...
to build the best customer experience. As a CX company, we are at the forefront of the rapid adoption of artificial...
SIP trunking, PSTN, and contact center telephony integrations. Hands-on experience with Genesys Cloud, Avaya, Nice CX...
to CX. Facilitating followup calls with Clients. Assisting the CX Team with additional requests and inquiries from Clients...
processes, ensuring alignment with global standards. Collaborate with CX, Supply Chain, and Commercial teams to maintain...
high performing teams. The opportunity: As a CX Consultant you’ll play a vital part in our success. You’ll proactively...