requirements will be crucial to your success in this role. Influences thru CX interactions to improve customer satisfaction. Key...
in CX, customer engagement, and digital transformation. We blend technology with human expertise to deliver measurable...
and evaluate plans and criteria to be carried out by others;provides direction and leadership to prioritize IT projects for CX...
organization’s subject-matter authority on applied AI for CX spanning Agentic AI, generative AI, predictive AI, workforce..., and competitive movements within the CX transformation domain. Required Skills & Experience 7+ years in enterprise SaaS...
and evaluate plans and criteria to be carried out by others;provides direction and leadership to prioritize IT projects for CX...
, CX, and Governance teams to drive continuous improvement and align on risk appetite. Crisis Management: Handle...
healthcare professionals in a SaaS environment. Key Responsibilities Serve as frontline CX support for dental professionals... quality aligned with premium CX expectations Follow healthcare data privacy and compliance standards Qualifications 1...
-making. Work cross-functionally with Operations, Dispatch/CX, and field teams to improve financial discipline...
is a plus). Experience collaborating cross-functionally with design, CX, marketing, and operations teams. Highly organized, detail...
content lead in cross-functional projects, partnering with Digital, E-commerce, CX, Legal, and Global teams. Manage end...