resolution and restoring service to its normal operation o Communicating with the User and Closing the Incident ticket Training...
would also be optimal. PRIMARY RESPONSIBILITIES Provide stellar IAM user and stakeholder support Process IAM operations ticket queue...
been generated. Notify respective stakeholders to initiate clearance actions. CRM Ticket Handling: Respond to all emails...
resolution and restoring service to its normal operation o Communicating with the User and Closing the Incident ticket Training...
, you will handle critical ticket assignments, oversee the resolution of escalated payroll issues, and ensure adherence to established.... Oversee all phases of payroll processing to ensure timely and accurate payroll delivery. Ticket Assignment & Processing...
to deliver or drive resolution. Supervise various ticket queues globally to ensure tickets have not breached and ensure tickets...
on meeting deadlines. Proficiency in ticket management systems and resource allocation. Strong verbal and written communication...
-management skills. Decision-making, negotiation, and forward-thinking skills. Proficiency in people, resource, and ticket...
Perform reports and manage employee's systems requests Handle standard inquiries & support through ticket service or via...
Job Duties: Day to Day application support incidents tracking and managing end user communication on ticket updates... Application support Ticket fixes and closure as per priority and defined SLA Engage in onsite client discussions, CAB meetings...