, and other relevant HR systems Perform reports and manage employee's systems requests Handle standard inquiries & support through ticket...
Job Duties: Day to Day application support incidents tracking and managing end user communication on ticket updates... Application support Ticket fixes and closure as per priority and defined SLA Engage in onsite client discussions, CAB meetings...
processes, ETL/pipeline concepts, or ticket-based operations support. Experience working cross-functionally with sales teams...
to adopt. Manage software request ticket queues, making thoughtful decisions on new software and integrations. Develop...
established SLAs Focus on accelerating investigations and minimizing support ticket resolution times via live Zoom calls...
a ticket queue and seek opportunities to improve how we work. Completing new hire onboarding including ordering...
Office, Ticket Management Systems, resolution of browser issues, etc.) Bachelor's degree in related field Thrive...
experience with Azure DevOps/Jira for ticket management and bug tracking is a plus. Fluent in English (spoken and written...
, analyze their requests, and address their requests through ticket queues. Interfacing with EDA vendors to enable production...
Office, Ticket Management Systems, resolution of browser issues, etc.) Bachelor's degree in related field Thrive...