for providing second-level technical support for the Genesys ContactCenter platform. This role involves troubleshooting, incident... resolution, and collaboration with cross-functional teams to ensure optimal performance and availability of the contactcenter...
diploma or equivalent (G.E.D.), may include specialized or vocational courses. Area of study: Information Technologies... / Computer Science Years of experience: One to two years. Type of experience: Experience as Customer Contact Specialist...
effectiveness of our internal processes and controls. Trust Center & Documentation Governance: Maintain our external-facing online... Trust Center to ensure the most accurate data, whitepapers, and certifications are readily available for self-service...
. Benefits & Pension Local HR Reporting Risks & Compliance and elements part of a global service delivery (e.g. Org. Mgmt... purposes outside HR (e.g. IT) and within the team : HR Technology HR Analytics and HR Solutions. Secure efficient...
hardware, software, and networks.Provide 24x7x365 Tier 1 support as the single point of contact for all IT incidents... to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,presentation...
Engineer will be responsible for providing second-level technical support for the Genesys ContactCenter platform. This role... and availability of the contactcenter systems. Key Responsibilities: Provide L2 support for Genesys ContactCenter components...
hardware, software, and networks. Provide 24x7x365 Tier 1 support as the single point of contact for all IT incidents... specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word...
IS IMPORTANT TO US****SimCorp Advanced Delivery Center (ADC)** was strategically established, initially in **** in Warsaw, Poland... lifecycle topics: transaction processing, reconciliation, settlement, SWIFT* Technical IT knowledge and/or experience (e.g., SQL...
and variable hours, changing locations, and continuous and frequent contact with othersPerforms medical assessment, treatment... access services, if applicableMaintains clinical core competencyWorks with Center Leadership and other staff to ensure...
Finance team in Mexico City as part of our Global Capability Center. This role will support and work directly with our local... and their financial implications, acting as the primary point of contact for complex issues related to product cost and BOM structure...