improvements. Work closely with Customer Success leadership, Gainsight Administrator and Operations team to assess...
with customer success platforms such as: Gainsight ChurnZero Intercom Experience managing: Renewals Upsells Cross-sell...
, and campaigns Conduct ongoing QA and continuous improvements of workflows 2. Gainsight Configuration & Development Own... configuration of Gainsight features for Digital engagement: Rules Engine Journey Orchestrator (Programs) CTAs and Playbooks...
, Gainsight). Experience with programmatic onboarding and building automation/runbooks. Our Values If you want to know the...
. As Renewals Specialist you will work through remote engagement (telephone, email, Gainsight, and CRM workflows) and partners...
such as Salesforce Experience Cloud (preferred), Higher Logic, Discourse, or Gainsight. Experience supporting technical, developer...
-ins and Quarterly Business Reviews (QBRs). Customer Health & Retention Monitor customer health using tools such as: Gainsight... and presentation skills. Experience using: Salesforce HubSpot Gainsight ChurnZero Totango Ability to manage multiple client...
us do exactly that. The GTM Systems team owns Salesforce, Gainsight and the broader GTM tech stack that powers how our Sales... such as Salesforce, Gainsight, enterprise reporting tools. Admin-level Salesforce or Gainsight experience with a builder's mindset...
. As Renewals Specialist you will work through remote engagement (telephone, email, Gainsight, and CRM workflows) and partners...
experience Experience with a Customer Success platform like Gainsight Experience managing or selling into accounts within the...