We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
customer-facing roles Familiarity or hands-on experience with Customer Success platforms preferred (Gainsight) Familiarity...
customer-facing roles Familiarity or hands-on experience with Customer Success platforms preferred (Gainsight) Familiarity...
and maintains clean customer information in Gainsight (if deployed within subsegment) for respective book of customers. - KPIs...
on our Velocity team. This role is focused on driving impact across a large customer segment by leveraging Gainsight and other tools... with SalesForce, Gainsight, Google Suite, Zendesk, Tableau is a plus Cyber/TPRM experience preferred (not required) Spanish fluency...
communication tools at scale (email automation, in-product messaging, Salesforce, Gainsight, Eloqua, Microsoft 365, Pendo). Proven...
. Experience with Python, CRM platforms (e.g., Salesforce), and/or customer success tools (e.g., Gainsight). Skilled in BI tools...
with customer success platforms (e.g. Gainsight, Totango, ChurnZero, Salesforce), marketing automation (e.g. HubSpot, Marketo...
. Proactive Engagement: Monitor product usage through Gainsight, ChurnZero, Totango, or custom dashboards. Identify at-risk... (Salesforce, HubSpot) and CS platforms (Gainsight, ChurnZero, Totango). Strong presentation skills for client-facing reviews...
with customer success platforms (e.g., Gainsight, Highspot, AgentSpace, Tableau) Experience with content management systems...