or implementation support. Exposure to support platforms like Intercom, Zendesk, or Front. Tools Proficiency Required: Google... & Ticketing Platforms (Intercom, Zendesk, Front – nice to have) Basic Technical Tools (CSV editors, data import/export systems...
Support: Zendesk (required), Intercom or Freshdesk (nice-to-have) Organization & Project Tracking: Notion, Asana, ClickUp...
operations and ensure all inquiries are handled efficiently. Manage and respond to customer communications through Intercom...
Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base... / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google Workspace (Docs...
-to-Haves Experience using CRM or helpdesk tools (e.g., Zendesk, Freshdesk, Intercom) Previous remote or startup experience...) Communication tools: Gmail, Slack, Zoom CRM or helpdesk systems Preferred: Zendesk, Freshdesk, Intercom, or similar tools...
Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base... / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google Workspace (Docs...
systems, Airtable, Zendesk, Dialpad, Front, Intercom Benefits Competitive Salary: Based on experience and skills...
, Intercom, or similar) is a plus....
technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems...