Customer Success Manager
en fintech, SaaS o pagos). Manejo intermedio/avanzado de HubSpot CRM, Intercom o herramientas similares. Conocimiento funcional...
en fintech, SaaS o pagos). Manejo intermedio/avanzado de HubSpot CRM, Intercom o herramientas similares. Conocimiento funcional...
: Gestión de Clientes & Help Desk: Zendesk, Freshdesk, Intercom, HubSpot Service o Salesforce Service Cloud. Feedback & Voz...
is required. Experience using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools. Must have a strong understanding...
operations and ensure all inquiries are handled efficiently. Manage and respond to customer communications through Intercom...
, Intercom, or similar) is a plus....
to customers, both verbally and in written form. Knowledge and experience with Intercom CRM is a plus. Aptitude to quickly learn...
Experience best practices. Experience with Intercom CRM is a plus. Benefits Private Health Insurance Paid Time Off...
performance, tests, and next steps.Provide Slack + Intercom updates : key metrics, experiments, and recommendations.Act as the...
Proficiency Must-Haves (Required) CRM platforms (HubSpot, Salesforce, Zendesk, Intercom, or similar) Communication tools...
marketing knowledgeExperience in e-commerce, SaaS, project management, or marketingComfortable using Zoom, Intercom, Mixpanel...