Customer Success Manager
en fintech, SaaS o pagos). Manejo intermedio/avanzado de HubSpot CRM, Intercom o herramientas similares. Conocimiento funcional...
en fintech, SaaS o pagos). Manejo intermedio/avanzado de HubSpot CRM, Intercom o herramientas similares. Conocimiento funcional...
: Gestión de Clientes & Help Desk: Zendesk, Freshdesk, Intercom, HubSpot Service o Salesforce Service Cloud. Feedback & Voz...
is required. Experience using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools. Must have a strong understanding...
to customers, both verbally and in written form. Knowledge and experience with Intercom CRM is a plus. Aptitude to quickly learn...
Experience best practices. Experience with Intercom CRM is a plus. Benefits Private Health Insurance Paid Time Off...
performance, tests, and next steps.Provide Slack + Intercom updates : key metrics, experiments, and recommendations.Act as the...
marketing knowledgeExperience in e-commerce, SaaS, project management, or marketingComfortable using Zoom, Intercom, Mixpanel...
and operational systems;familiarity with platforms like Jira, Confluence, or Intercom is a plus.Ability to work collaboratively...
(Slack, Atlassian JIRA, Google Workspace, Intercom or similar) Language skills: English (fluent / C1 ) and Spanish (fluent...
in routing, audio, video, intercom, graphics, replay, ingest, and IP/streaming systems during live and recorded productions...