topology environments. These engineers will join the** Global Expertise Center** based in Guadalajara (México) a team... and solutions, and who are capable to interact and collaborate with people in different teams globally to provide always the...
to make quick decisions about contactcenter dynamics with little or imprecise information and to take risks as necessary...You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people...
sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries... and inspiring positive change for planet and people. **Talent Management Sr Analyst** **Main Purpose** Responsible for the design...
+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value... and growth by operating within planetary boundaries and inspiring positive change for planet and people. Our employees drive...
include our Mexico contact centers and administrative offices, our India technology development center, and our US corporate... communication channels to ensure courteous, timely and effective resolution. - Matrix management of people, processes and resources...
Who We Are: ContactPoint 360 Inc., is a global organization offering onshore & nearshore contactcenter solutions.... We lead with our philosophy of people first and are most passionate about creating employee engagement through new...
until the final solution in Mobile and BancaNet. Is the link between operative areas (call center, branches, back office... - Manage and control incidents matrix, time of attention and prioritizartion - Point of contact for traditional channels...
in complex initiatives such as large-scale upgrades. Partner with security data center and service governance teams to deliver... Sales cloud configurations: Administration of the main objects such as Contact Opportunity and Lead. Design workflows...
and deploying life-saving water and clean electricity systems changing the lives of more than 1.6 million people across Africa Asia... role Minimum 3 years of call center management experience Advanced proficiency with computer functions with MS office...
, Engineering or related field with +5 years of experience in Customer Service, ContactCenter Management with social network... of customer satisfaction and first contact resolution. 9. Mentor and develop customer happiness agents and nurture an environment...