Customer Service Analyst (Logistics)
customers about order status- Generation of Balance Score Card reports in Excel- Overdue/OTD Management- Monitoring...
customers about order status- Generation of Balance Score Card reports in Excel- Overdue/OTD Management- Monitoring...
of business plans as well as in compliance with KPI's.- CRM, Balance Score Card (BSC), Sales Engineer Program & Power BI data...
, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management...
score, etc.), and manage customer inquiries directly excelling his/her skills towards the customer service excellence Role...
propositions. Shows expertise in CX KPIs (CSAT, CPO, TPO, QA score) and manages outsourced operations with ease. Analyzes...
seguimiento de las operaciones del personal a su cargo . Generación de registros para indicadores de Balance Score Card. Atención...
Industrial FINSA Bonificación mensual: Entre $1,275 y $2,250, dependiendo del BSC (Balanced Score Card), que incluye indicadores...
! Tasks 💻 Responsibilities: Customer Satisfaction Goal: Achieve a 100% satisfaction score on support tickets by promptly...
en todos los hoteles para asegurar Paridad de precios. Evaluación del score de los canales. Actualización de contenido y fotografÃas...
. English will be tested and candidate should score a minimum of C1 on CEFR The selected candidate must exhibit the following...