or improvement opportunities Operations Management Responsible for maintaining desired level / score(s) & enhancing End User... Customer Satisfaction score, Agents' Quality Tele - Monitoring score(s) and Agents' Communication skills / score Provide hands...
INDISPENSABLE 2. Evaluación y revisión de modelos de score 3. Productos digitales 4. Riesgos de Crédito 5. Diseño...
a comprehensive customer health score. Lead key escalations by assisting account and support teams with focused efforts. Partner...
-party), growth margin percentage, net price variance, Net Promoter Score (NPS), inventory turn on finished goods...
Management Team attrition %, Employee satisfaction score ServiceNow - IT Service Management...
, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management...
systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation...
propositions. Shows expertise in CX KPIs (CSAT, CPO, TPO, QA score) and manages outsourced operations with ease. Analyzes...
are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO...
cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score...