achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). • Ensuring the achievement of budget...
utilization targets on a quarterly basis Exceeds Customer Reference Targets and Customer Satisfaction Survey Score Targets...
comprendidos. Monitoreo de Score Cards. Monitorea las páginas de los clientes para verificar el estatus del score card...
, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management...
, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management...
specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score...
using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions...
% availability to answer calls, 5. 5-minute average handle time, 3. 0 average call quality score. Handle inbound calls, answer...
a comprehensive customer health score. Lead key escalations by assisting account and support teams with focused efforts. Partner...
, Mechanical or Mechatronic Engineering (or equivalent) Advanced English - TOEFL min. Score of ITP 585 / iBT 84, CEFR level B2-C1...