Senior Associate, HR Shared Service (Portuguese Fluent)
. Supports in monitoring KPIs such as first contact resolution rate, average response time, employee satisfaction score, accuracy...
. Supports in monitoring KPIs such as first contact resolution rate, average response time, employee satisfaction score, accuracy...
& quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Q͏ualifications Recent university graduate...
. Intermediate level of English (written and conversational). English will be tested, and candidate should score a minimum of B1-B2...
of English (written and conversational). English will be tested, and candidate should score a minimum of B1-B2 on CEFR. The...
of English (written and conversational). English will be tested, and candidate should score a minimum of B1-B2 on CEFR. The...
& Score: Evaluate submitted content against the campaign brief, providing feedback and scoring content for approval. Coaching...
(written and conversational). English will be tested, and candidate should score a minimum of C1 on CEFR. Competencies...
(written and conversational). English will be tested, and candidate should score a minimum of C1 on CEFR. Competencies...
(written and conversational). English will be tested, and candidate should score a minimum of C1 on CEFR. Competencies...
(written and conversational). English will be tested, and candidate should score a minimum of C1 on CEFR. Competencies...