Technical Support Specialist (IT Support Specialist)
Time (ART) reduced over time. First Contact Resolution (FCR) rate ≥ 70–80%. CSAT score ≥ 90%. Knowledge base...
Time (ART) reduced over time. First Contact Resolution (FCR) rate ≥ 70–80%. CSAT score ≥ 90%. Knowledge base...
customer problems;and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS...
described. ® Advanced level of English (written and conversational). English will be tested, and candidate should score...
to maintain a minimum quality score of 85% to remain eligible for payment and ensure your work meets project standards...
, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management...
performance across the balanced score card Guarantee RCA activities involving plant leads and designated area members...
are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO...
Funcionales Interpreta planos de producto Identifica score card Identifica cotas de referencia Maneja de inspección , medición...
Promoter Score (NPS). Ensure budget goals are met, including volume targets and profitable growth, across all assigned product...
systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation...