NPI Quality Engineer
communication with customer through the follow up on complaints (8Ds) to ensure customer satisfaction and improve score cards...
communication with customer through the follow up on complaints (8Ds) to ensure customer satisfaction and improve score cards...
a customer health score and dashboards Improve subscription deployment rates, time to value, adoption, revenue retention...
software. A working knowledge of Microsoft D365 is a plus. Maintain an evaluation score of 3 or higher each year of employment...
;candidate should score at least B2 on CEFR. → The selected candidate must exhibit the following competencies: Critical...
clients, ensuring their activation and verifying satisfaction through Net Promoter Score (NPS) surveys. Analyze inactivity...
clients, ensuring their activation and verifying satisfaction through Net Promoter Score (NPS) surveys. Analyze inactivity...
and professional manner. Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual... recurrent training classes. Passing score required to certify completion. Competencies Knowledge of airline crew scheduling...
messaging. Effect KPIs: Net promoter score (NPS), customer satisfaction score (CSAT), and customer feedback. ROI KPIs: Churn...
will be administered;candidate must score a minimum of B1 as per CEFR). The selected candidate must exhibit the following competencies...
environments. Demonstrates resilience and takes positive actions after setbacks. Proficient in English language: TOEIC score...