mensualmente información crÃtica del negocio usada para generar score cards, por ejemplo excelencia operativa , productividad...
, meeting process level SLAs, Pulse score, Customer feedback 2. Self - Management Productivity, efficiency, absenteeism...
´s and score. Returnable containers in and out logistic. **What is required**: Bachelor´s Degree Bilingual English / Spanish...
. - **Certifications**: TOEIC English Language certification (minimum score 945), TOEIC Listening (minimum score 490), TOEIC Reading... (minimum score 455). - **Skills**: Project procurement management, strategic sourcing, contract language, business law, risk...
. - Implementation of a Strong and Effective Channel Management model including score card / KPIs management approach. - Development...
a leader in the 2022 Forrester Wave for Sales Engagement. We received the highest possible score in 26 out of 30 criteria...
- Service level agreement - Customer satisfaction score (C-SAT) - Self-development - Escalation rate Work Environment...
change to new launches and production DCN'S. - Responsible to achieve positive performance on customer score cards...
metrics (ACD-In + Available, Average Handle Time, Calls Per Hour), Quality Assurance (QA), Net Promoter Score (NPS), and Ford...
metrics (ACD-In + Available, Average Handle Time, Calls Per Hour), Quality Assurance (QA), Net Promoter Score (NPS), and Ford...