Solution Architect Canales asistidos, hibrido
valorables: - Experiencia en banca. - Conocimiento de herramientas como Genesys, Dynamics Customer Service o similares...
valorables: - Experiencia en banca. - Conocimiento de herramientas como Genesys, Dynamics Customer Service o similares...
en banca. Conocimiento de herramientas como Genesys, Dynamics Customer Service o similares. Experiencia en soluciones de IA...
center (Genesys, Avaya, Altitud, Siebel, …). Imprescindible habilidad ofimática nivel avanzado - experto, especialmente...
. Integrar bots y agentes con APIs internas y plataformas corporativas (Teams, Genesys, sistemas operativos). Modelar procesos...
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create... of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes Consistently generate qualified pipeline...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, performance or workforce optimisation solutions, using platforms such as Verint, Genesys, NICE, Calabrio or equivalent..., performance, automation or AI initiatives. Knowledge of CCaaS and Contact Centre platforms such as Genesys Cloud, Avaya, NICE...
- particularly Genesys Cloud - and a proven ability to translate platform capabilities into operational strategy, measurable value... opportunities leveraging Genesys Cloud capabilities, including: AI and self-service solutions Intelligent routing Workforce...
- particularly Genesys Cloud - and a proven ability to translate platform capabilities into operational strategy, measurable value... opportunities leveraging Genesys Cloud capabilities, including: AI and self-service solutions Intelligent routing Workforce...
- particularly Genesys Cloud - and a proven ability to translate platform capabilities into operational strategy, measurable value... opportunities leveraging Genesys Cloud capabilities, including: AI and self-service solutions Intelligent routing Workforce...